Margot

One thing I've noticed is that as people get older, their features settle firmly into place. Maybe when our faces are young, our features slide and bounce around on our plump-mattress faces. That might seem an ugly way of expressing it. But whenever a face is described, without such adjectives as "pretty" or "handsome", it often ends up sounding exaggerated, and bordering on ugly. So far, all our customers have been very forgiving and good-humoured, but I do hope they are not haunted ever after by a clumsy or thoughtless phrase of mine. Once someone told me I had a weak chin.